We Promise to Provide World Class Websites with Raving Fans Customer Service and Measurable Results:
Our 10 Promises to Our Customers, Vendors, and Communities:
1. Accurate, Fair Quoting:
We promise to quote accurate and fair prices and to stick to those quotes so long as the services requested do not change.
2. Clear project and timing expectations:
We promise to quote accurate timing on projects and set expectations to ensure the success of every project.
3. Creativity, Passion, Quality, Diligence, and Integrity:
We promise to inject creativity, passion, quality, diligence, and integrity into every job.
4. We Listen:
We promise to understand our client's business needs and how our tools are helping achieve those needs.
5. Full Service, Best Foot Forward:
We promise to offer our best to every customer every time. We will explain and support our products and services that meet the needs of our clients.
6. Quality Communication:
We promise to return all voice mail and email within one business day.
7. Process Driven Excellence:
We promise to utilize our standardized design process for all custom work.
8. Specific Time Lines:
We promise to deliver a printed project time line to our customers and communicate any changes in the time line the moment we know of them.
9. WOW Service:
We promise to work in such a way that we create raving fans who are excited to refer us to their friends, family members, and business associates.
10. Honesty, Respect, Diversity, Teamwork, and Ethics:
We promise to be honest and respectful with our clients, teams, investors, and the public, we shall embrace and promote a diverse workforce and customer base and work as a team to deliver world class technology with the highest ethical standards. When we are in doubt of any situation we will default to "when in doubt, check it out" and will strive to make the right choices and decisions as a team, vendor, client, and organization.