How to collaborate on your website at World Source Tech

Michael Weitzman • May 01, 2022

Site Comments is a feedback tool that enables you to request changes and updates on your site by clicking on any element and leaving us a comment.


The entire review process is faster, clearer and more accurate, giving you the best service, faster go-live, and allowing more time to scale your business. It also eliminates the need for alternative methods of communication (such as email, messages, phone calls, etc.) and creates a single channel for receiving feedback and responding to it.

See the videos below to learn how to use site comments!




Add Site Comments

To add site comment:


  1. Click the plus + icon on the comments bar. Comments can be added to any element on the site.
  2. Click on an element to add a comment. Hover on the element to help position the comment accurately.
  3. Choose whether you want the comment to be internal or visible to clients and your team.
  4. Enter your comment in the input field. You can also add an image as a comment by clicking on image icon in the bottom right corner of the comment field.
  5. Click Submit.

Note:

Comments always retain the same visibility settings, meaning if a comment starts as Internal it will remain Internal and if a comment starts visible to the client it will stay visible to clients.

Reply To Site Comments

To reply to site comments:


  1. Open the comment you want to reply to. You can reply to comments via the comment itself or in the comments log. To open the comments log, click the Comments Log () icon.
  2. Click the comment text field, or click Reply in the comments log, and enter your reply.
  3. Click Submit.

Edit and Delete Site Comments

Comments can be edited or deleted by the person who creates them or by a team member.


  1. Open the comment you want to edit or delete.
  2. Hover over the comment, and click the more icon.
  3. Click Edit or Delete.


Warning

Deleted comments cannot be restored and are not displayed in the comments log. There is no undo for edited comments.

Resolve Site Comments

To resolve a comment and leave a record of it in the comments log click Resolve in the upper-right corner of the comment.

Comments Log

To see a list of all comments and display and reopen resolved comments, use the filter in the comments log. To open the comments log, click the Comments Log button.

Hide Comments

To hide comments on a site, click the Hide Comments () icon.


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